Marie and the entire Jacobs Company, I would like to thank you for our 1-year service yesterday. Everything went very good.
- Paul the painter showed up at 8am and started working immediately, he worked until about 4pm.
- Rogelio the taper showed up about 8:30am and did a great job on all the cracks.
- Rolando showed up and knew exactly what he needed to do, he’s a great guy.
- The roofer arrived early and caulked a siding board.
- Brian the plumber showed up about 9am and he and his worker found the vent pipe for the ensuite bathroom, in the attic, was pushed down trapping water in the pipe not allowing the vent to work. They adjusted the vent pipe and, so far, the bathroom has been flushing normally. So I think that issue is resolved.
- The roofer came back about noon and, in the rain, went back on the roof and resealed the vent pipe coming out of the roof.
Everything on my list has been fixed or resolved and the house looks AMAZING! Sheila and I absolutely love this house and the neighborhood and look forward to living out the rest of our life here.
Marie, thank you for everything you have scheduled and helped us with throughout the year. You have been amazing! Rolando, thank you for being the go-to guy when it came to any repairs needed. Always done professionally and correctly. Keith, even though we haven’t met, thank you very much for working with my mother-in-law during the process and for building this beautiful house for our family to make memories in. The Jacobs Company is now part of our life, history, and family. Marie, even though the year has gone by, I may email or contact you in the future for help or advice. thanks again 
THANK YOU!! –Scott Roth
**********
We had a wonderful working relationship because of The Jacobs Companies’ focus on pleasing the customer. We love our Jacobs home, and because all our objectives were met, couldn’t be more pleased. It’s the best homebuilder on the North Shore of Chicago. –Harvey Gaffen
**********
Aside from still loving our home in Northbrook after 2+ years, The Jacobs Companies’ other impact on our family will be arriving in August. His name is DJ (3 weeks old). We love our home, and we are so happy to be in it every day. Thanks for the house and the dog breed intro! –Joshua and Blair
**********
Our first build with The Jacobs Companies was a 4-floor townhouse in Northbrook more than 20 years ago. The Jacobs Companies was professional, brought 60 years of advice to the table and finished on time with no added costs. They did exactly what they said they were going to do.
Seven years later, when it was time to build our custom home, Jacobs was the only company I would consider. They worked with us through the entire process, held our hand through acquisition of the lot, zoning meetings with the city commissioners, and all of the planning, staging and designing. They worked every detail of the house from picking out appliances to custom materials that work in the Chicago climate to landscaping the outside topography. There is nothing Jacobs would not have done to help us thru this process.
The results of our project superseded our expectations. Their advice about room size, ceiling heights, walk-in closets, storage space and overall design was right on target and has lasted throughout the years. The resale value of our house has doubled in the 15 years we have lived here. We are beyond satisfied with our entire experience. –Stephanie Adler
**********
As a first time homebuyer, it was the perfect time for us to purchase a home. We looked at other new homes but chose Aspen Pointe because most of the communities currently for sale could not guarantee us a delivery date. The Jacobs team communicated all construction updates throughout the entire building process. We loved getting emails with photos of our home “in production.” Sherri, our sales consultant, kept us informed every step of the way. We had the pleasure of walking through our home during the “skeleton phase” of construction, which provided us both with lifelong memories of buying our first home. It was fun watching the progression of our home from start to finish. What an incredible experience we had. Finally, a company that delivers what they promise. Now, that’s priceless. There is absolutely nothing we would change if we did this all over tomorrow. The process of purchasing a home at Aspen Pointe was professional, easy, uncomplicated. When we are ready for the next move, our home at Aspen Pointe will become a great real estate investment for us. If you think about the fact that Jacobs has been building for more than 80 years, you understand and appreciate their level of experience and never want to build with anyone one else. Thank you, Jacobs Companies, it was a true pleasure. –Josh and Peggy
**********
When we started our journey during the recession in 2009, we decided we needed to go with a builder who had long history and a lot of experience. A lot of spec builders were failing at that time, losing their businesses, simply disappearing. We wanted to work with someone who wasn’t going to disappear one day.
We were all in it together, side-by-side. At the time we were building, there were only 15 construction projects going on in Northbrook because of the recession. It wasn’t an easy time, but The Jacobs Companies handled it all. –Debbie Bell
**********
We did our due diligence when researching The Jacobs Companies – mostly just speaking with people for word of mouth research – and everything came back extremely positive.
The company is very responsive – even to this day, and we moved in more than 2 years ago! We have recommended other families to them and they too have been extremely pleased. I would not hesitate to recommend them unequivocally. After hearing stories of friends with other builders compared to what Jacobs did with us, people would be crazy not to work with them. Perfect example: There were no outstanding items on the punch list and, if there was something that did not work right, they came over within days.
Everything was exactly as anticipated. The Jacobs Companies delivered on everything from timeliness to support. –Micah Onixt
**********
As I approach my 1-year anniversary of living at Poets Corner, I would like to thank Chris, Sherri, Gayle, Candi and Debbie for all of their advice and help. All of the employees are friendly and punctual. Every time I’ve needed something done they were there! The Jacobs Companies should be proud of all the workers involved in building this townhouse community! A big huge thanks! I would have no problem recommending Jacobs to other friends. Thanks again Jacobs – you are the best in the business!–Mary L.
**********
The Jacobs Companies has an excellent reputation for being professional and honest. I have a very good working relationship with everyone at the company. From the time I call and am greeted by Debbie the receptionist to Keith Jacobs the CEO, everyone is professional.
–Al Lomax
We have been working with The Jacobs Companies for almost 30 years now, and when we started with them we felt that they were a great fit with what our company’s goals are, as well. We wanted to partner with a builder of a great product that people will appreciate for years to come.
All of the projects we have worked on with The Jacobs Companies have been done from great collaborative efforts on both parties. –David Husko
**********
We prefer to partner with companies like The Jacobs Companies that have high integrity and are fair and honest in their dealings. We have an excellent relationship based on mutual respect. We have completed many projects with Jacobs. We have been happy with the results in all cases. –Rich Lorenz
**********
